Employees and leaders must be learning all the time, with both formal and informal learning embedded in the culture, coupled with capability academies for deep skills.
CHALLENGES
- Training Employees in a Hybrid Workplace
- Upskilling/Reskilling
- Keeping Learners Engaged
- Consistency.
- Tying to Performance and Talent Review
- Measuring Effectiveness
- Budget Cuts
- The Forgetting Curve
SERVICE DESCRIPTION
- Analyze training needs to design programs.
- Meet with managers to understand learning needs.
- Set learning objectives.
- Design program content.
- Research and/or interface with vendors to obtain program content.
- Participate in development sessions.
- Track and enter data related to attendance and participation in the development program.
- Track and input data related to costs and budget of development programs.
- Analyze and prepare reports for L&D.
- Analyze outcomes of programs.
DELIVERABLES
TNA Templates & Reports.
Training Plan.
Corporate Induction Framework, accessible by all staff.
Online and Offline libraries.
Learning & Education Calendar offers a wide range of development opportunities.
COMPLIANCE & REGULATIONS
Labor Law.
Corporate Policies.
Social Insurance law.
Child Rights/Legislation.
Labor office.
Tax Regulations.
SOX Controls.
Other as applicable.
SERVICE LEVEL
- Customer contacted within 2 working days to determine requirements and timeframe.
- Remote and onsite support
- Respond to inquiries/Requests within 2Business Days.
- Immediate Action for urgent Request.
- Actions completed within policy requirements.
- Monthly Reports on agreed KPIs.
- Access to a dedicated point of contact when needed or to handle more complex operational HR issues to complement your in-house resource
- Access to a library of our HR document templates
- Phone & Email Support.
- As Agreed with Customer.